“We are extremely happy to be working with Legos; it’s a pleasure every single moment.”
— Hervé Masson, President of Teambox
Hello, I’m Hervé Masson, President of Teambox.
Teambox is an independent French company based in Montpellier. For nearly 20 years, we have been developing telephony software solutions for professionals.
Our philosophy is simple: technology should serve human relationships, not complicate them.
Today, we offer two solutions. The first is designed for inbound call centers—what we call telephone answering services in France—providing them with a highly efficient and powerful platform. We are currently one of the top three providers in France in this market.
Our second solution, Tealk, is currently being developed and deployed for Managed Service Providers (MSPs). It is a turnkey offering that will officially enter the market this year.
At the beginning of our journey, we faced a major challenge: finding a reliable technical partner for VoIP services.
After several difficult and unsuccessful experiences, our meeting with Legos proved to be a turning point. Legos quickly understood our challenges and delivered a tailored solution that perfectly matched our expectations.
We immediately realized that this partnership would allow us to approach the market with complete confidence and peace of mind.
Legos has supported us in two key areas.
First, their commercial offering was truly innovative and stood apart from the market standards at the time.
Second, and perhaps even more importantly, was reliability. From day one, we experienced exceptional stability and confidence across all technical aspects of our business.
We also greatly appreciated the smooth and efficient communication with their technical teams. Very quickly, our relationship evolved into a genuine partnership. Even on regulatory matters—which are often complex and demanding—our interactions with the Legos teams have always been excellent.
Our collaboration with Legos is intended to support our international growth ambitions.
This is still a relatively new chapter for us. We have already begun expanding our presence in Spain, and Legos is clearly ahead of the curve in this area. That gives us great confidence, knowing we can rely on them as we continue our expansion across Europe.
Thanks to their expertise, Legos is naturally the ideal partner to support this growth.
I can honestly say that our experience with Legos has been outstanding, and I am confident it will continue to be. That is certainly our hope.
It is difficult to find partners you can truly rely on in this industry. We are extremely happy to be working with Legos.
It is a pleasure every step of the way, and the peace of mind that comes with this partnership is invaluable.