"Legos brings a smooth collaboration based on human relationship, and is a true partner for Ringover, supporting our international presence as we scale." -- Ludovic Rateau, CEO of Ringover
Watch the full interview with Ludovic:
Introduction of Ringover
Ringover is the easiest-to-use AI-powered multi-channel SaaS software for businesses of all sizes, designed to improve customer experience and generate more sales.
It integrates natively with +100 of your everyday tools: CRM, helpdesk, etc. and its ultra-intuitive interface enables companies to manage their exchanges with their customers and prospects more efficiently, at every stage of the sales cycle.
Thanks to Ringover’s AI technology and advanced supervision and coaching functionalities, the Sales and Support or Customer Relationship departments can fine-tune their activity and better support their teams to maximize their impact.
What were Ringover's needs for telecom services?
Ringover needed a provider hosting its phone number resources in France and in Spain as well as SIP Trunking, MVNO (mobile virtual network operator) services and SMS capacities to support A2P (application-to-person) and P2P (person-to-person) messaging.
Ringover also needed a partner that was able to support our international presence as we scale (as a reminder Ringover is located in France with its headquarters but also in Spain, its 2nd market and in the UK and the US).
As part of its portfolio, Legos also offers eSIM on our 2 main markets and one of the next steps in our collaboration is to expand our presence in the UK with Legos.
Why did you choose Legos / How Legos made a difference?
Ringover benefits from Legos' trusted telecoms infrastructure, which ensures number hosting, high quality voice connectivity, fast message delivery and channel compliance. The partnership underlines Legos' commitment to empowering businesses with innovative, customer-centric solutions that pave the way for cloud telephony.
What's the impact of this collaboration?
Recently, this successful collaboration has extended beyond France to Spain, enabling Ringover to provide reliable and scalable communications solutions to its growing customer base.
How do you see our partnership in the future?
Looking ahead, Legos and Ringover plan to continue expanding in key European markets, including the UK. The ability of both Legos and Ringover to innovate and broaden our portfolio brings unlimited development opportunities to improve our customer experience through exciting innovations like RCS, Time2chat and many more to come.
